Process
Seven stages, no guesswork.
You always know which stage we are in, what we need from you and what happens next. Select a stage to see what it involves.
Handover completeOngoing support starts here.
Stage 01
Discovery
We work out what the business needs before anything gets designed.
Ends with a written proposal covering scope, timeline and cost.
- Consultation
- Client questionnaire
- Business and customer goals
- Existing brand assets
- Scope
- Competitor and inspiration research
- Proposal
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01
Discovery
We work out what the business needs before anything gets designed.
- Consultation
- Client questionnaire
- Business and customer goals
- Existing brand assets
- Scope
- Competitor and inspiration research
- Proposal
-
02
Design
Structure first, then the visual direction, approved before build.
- Sitemap
- Wireframes
- Colour
- Typography
- Homepage visual direction
- Client approval
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03
Content
We gather and review everything the pages need to say.
- Written copy
- Imagery
- Logo and brand files
- Supporting documents
- Content review
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04
Build
The site gets built to suit its type — a booking site is not an ecommerce site.
- Forms
- Ecommerce
- Booking
- Catalogue
- Portal
- CMS
- Analytics
- SEO foundations
- Performance optimisation
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05
Review
You see it on a staging link and tell us what to change.
- Internal QA
- Staging preview
- Client feedback
- Revisions
- Sign-off
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06
Launch
The technical side is handled properly so nothing breaks on the day.
- Technical checks
- DNS and domain
- HTTPS
- Redirects
- Live testing
- Search Console
- Analytics
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07
Handover
You get access, a walkthrough and a clear support option.
- Credentials
- Training
- Documentation
- Ongoing support discussion
Handover completeOngoing support starts here.
Start with a consultation.
Discovery is a conversation, not a form. We work out what the business needs before anything gets designed or quoted.